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MAAL BLOCKCHAIN IN TELECOMMUNICATIONS
Leverage Maal Blockchain To Offer Innovative And Cutting-Edge Services And Products
TAKE ADVANTAGE OF MAAL BLOCKCHAIN TO IMPROVE NOT ONLY YOUR CURRENT CAPABILITIES, BUT ALSO YOUR CURRENT CORE CAPACITIES
From the revolutionary telephone invented by Alexander Graham Bell in 1876 to the introduction of the first mobile phone in 1973, the telecommunications industry has always been synonymous with innovation. In recent years, however, Over-the-top (OTT) companies have disrupted the industry and created pressure for rapid innovation. By taking advantage of Maal blockchain technology, Communications Service Providers (CSPs) will be able to reduce costs through improved efficiency and generate significant revenue growth.
Telecommunication Use Cases
Roaming & Settlement
Currently, roaming partner settlements are handled by intermediaries, and resolution times can be as long as two months. This structure is conducive to human errors, frauds, lack of transparency, and most importantly, poor customer service. By automating the SLA agreements on the Maal blockchain, smart contracts can reduce/eliminate the need for intermediaries, which will provide a real-time view to all stakeholders as well as make threshold breaches immediately visible. Furthermore, Maal blockchain-based Smart Contracts can help telecom players resolve disputes quickly through tamper-proof verifiable transactions and real-time usage updates to end users as well as reducing roaming fraud, cost savings, and instant settlements.
Today, the submission of identity documents like passport or driving license for processes like Know Your Customer (KYC) is handled by multiple third-party agents. This is a critical process for telcos and their ecosystems, but it is fraught with misuse and leakage risks, and it is far from simple. Maal blockchain can allow for decentralized storage of these documents, with control remaining entirely with the individual. A system that records such events in an immutable manner will not only reduce instances of forgery, but also curb the submission of fraudulent documents. Adapting products and services for the world of Digital and 5G will require blockchain solutions to offer "Concept of Identity" and serve as the conduit between end users and digital services.
Mobile Number Portability (MNP)
In spite of the fact that most telecom operators strive to deliver world-class customer service, MNP services suffer from high processing times and delays because of a variety of reasons, including data mismatches between operators and periodic updates of the local database from the central database. The MNP process can be streamlined with a solution built on Maal blockchain that acts as a single network for all service providers. Telecom operators can create a single source of truth on their networks using Maal blockchain data that is real-time, transparent, and immutable. By allowing all service providers to access the same data, the distributed ledger eliminates the risk of single-point failures.
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